We strive to offer you the best value and service possible. Our company philosophy is “the customer comes first”. We stand behind every product that we sell on ButtonMode.com. If you are not 100% satisfied with any part of your purchase, please let us know so we can take steps to ensure your complete satisfaction. ButtonMode is committed to providing each customer with the highest standard of customer service. We appreciate your patronage and look forward to serving you on ButtonMode.com.
ButtonMode LLC Returns Policy
Last updated: April 17, 2024.
We understand that there may come a time to return a purchase and we aim to make the returns process as simple as possible.
If you’re looking to return or exchange your order, we offer free returns within 30 days of purchase. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note: Items must be returned unworn, unwashed, and in their original condition with all tags and packaging intact.
Return Process
To return an item, email us at support@buttonmode.com with your Order Number and return reason and our support team will be happy to assist you with the next steps.
You will be liable for any return shipping charges.
Refunds
After receiving your item/s and inspecting the condition, we will process your refund or exchange. Please allow at least 7 days from the receipt of your item/s for your return to be processed.
Questions
For questions relating to our returns policy, please contact us at support@buttonmode.com